LEGAL REFERENCE

Privacy Policy - aapka account, aapka control

fz315 par aapka personal information encrypted rehta hai aur hum usse sirf tab use karte hain jab aap apne account ko manage karte ho ya withdrawals process karte...

Data encryptionLocal payment securityAccount privacy control

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Hamara privacy posture - Pakistan mein transparent

Jahan Pakistan ke qanoon ijazat dete hain, hum aapka naam, address aur phone number apne database mein store karte hain. JazzCash, Easypaisa, SadaPay aur Raast transactions ke zaiye ham tax authorities ko financial reports dete hain agar required ho. Aapka account password hashed rehta hai—hamari team bhi decrypt nahi kar sakti. Withdrawal requests par hum government-approved kyc procedures follow karte hain. Cookies

aur local storage sirf aapke login session aur game preferences ke liye use hote hain, tracking nahi.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWAL

Privacy ke baare mein poochna

Agar aapke data removal, export, ya correction ke baare mein sawal ho to hum 48 ghante mein jawab dete hain. Email kro ya live chat kholo—dono available hain.

Team online

Email Support

[email protected] par likho aur apne account details dedo. Hum aapka request verify karenge aur file denge—kisi third party ko forward nahi karenge.

Live Chat

Account page se 'Help' tab kholenge—privacy officer aapko guide karega data deletion ya export ke liye. Real-time jawab milega.

Formal Request

Agar official data subject access request chaiye to signed letter bhejo. Hum 30 din mein encrypted file send kareneg aapke registered address par.

SECURITY STANDARDS

Humne encryption aur audit ko seriously liya hai

Apke account aur payment details TLS 1.2+ se encrypted hote hain. Third-party auditors saal mein do baar hamara infrastructure check karte hain. Database backups encrypted rehte hain aur...

End-to-End Encryption

Login se lekar withdrawal tak—har transaction encrypted tunnel mein rehta hai. Man-in-the-middle attacks nahi ho sakte kyunke certificate pinning hamara...

No Third-Party Sale

Hum aapka data advertisers ya brokers ko nahi bechte. JazzCash, Easypaisa, SadaPay aur Raast partners sirf settlement ke liye encrypted...

Annual Audit

Independent security firm hamara code aur infrastructure check karte hain. Vulnerability report confidential rehta hai lekin fixes humane publicly log...

Incident Response

Agar breach hota hai (unlikely lekin possible) to hum affected accounts ko 24 ghante mein notify karengen aur reset option...

Password Security

Passwords bcrypt algorithm se hash hote hain—salted aur peppered. Reset links 1 ghante ke liye valid hote hain. Two-factor option...

Data Retention Policy

Closed accounts ka data 90 din baad anonymized ho jata hai. Active accounts ka data withdrawals, disputes aur tax compliance...

POLICY SCOPE

Hamara privacy approach—sirf gaming data nahi

fz315 ke privacy policy do hisse mein divide hai: account aur payment. Account-side hum aapke username, email, session logs aur game history rakhte hain. Payment-side hum JazzCash, Easypaisa, SadaPay aur Raast ke...

Account Data

Username, email, date of birth, IP address aur login timestamps—game preferences ke saath stored.

Payment Records

Deposit aur withdrawal amounts with timestamps, payment method (JazzCash / Easypaisa / SadaPay / Raast), transaction ID aur wallet balance snapshots.

Game History

Aapne kaun se games khele, kaunse stakes the, kya result aya—ye sab timestamped logs mein rakha jata hai dispute solve karne ke liye.

Behavioral Data

Hum track nahi karte aap net par kya dekhte ho. Sirf fz315.net par aapke session logs hain—same site behavior ke liye analytics purposes.

Device Information

Aapke phone or computer ka unique ID, operating system, browser type—fraud detection aur account security ke liye stored.

Geographic Data

Login ka IP address geolocation ke saath store hota hai. Agar unusual location se access hota hai to alert trigger hota hai aapke account par.

Communication Logs

Email aur live chat transcripts—customer support tickets archive mein rakhe jate hain. Aap apna conversation history apne account se export kar sakte ho.

DATA HANDLING FEATURES

Humara transparency—kya file hota hai aapka

Account open karte waqt hum aapka naam, phone aur address verify karte hain. JazzCash, Easypaisa, SadaPay aur Raast se har deposit aapke financial profile mein record hota hai...

Identity Verification CNIC number submission optional par recommended hai. Verification complete hone...

Payment Method Linking JazzCash, Easypaisa, SadaPay ya Raast account link karte waqt hum...

Transaction Receipts Har deposit aur withdrawal ke liye email receipt aata hai...

Withdrawal Audit Trail Jab aap withdraw karte ho to hum niche likhe records...

Data Export Option Account Settings se 'Download My Data' button hai. CSV ya...

Deletion Rights Account inactive 2 saal se zyada raha to aap request...

Privacy ke baare mein aapke sawal

Nahi. Hum aapka personal information sirf JazzCash, Easypaisa, SadaPay aur Raast ke payment processors ko dete hain settlement aur fraud-check purposes se. Advertisers, brokers ya data brokers ko nahi bechte. Marketing mails aapke consent se bhejte hain aur aap unsubscribe kar sakte ho.

Password hashed hai—hacker usse crack nahi kar sakta. Agar unauthorized login detect hote hain to hum immediate email bhejte hain. Aapka JazzCash, Easypaisa, SadaPay ya Raast account alag encryption se protected rehta hai. Account recovery 24 ghante mein available ho jata hai.

Active account par 7 saal tak. Account close karne ke baad 90 din tak hum anonymized form mein rakthe hain tax aur dispute settlement ke liye. Us se baad pura wipe ho jata hai. Aap apne history apne account se anytime export kar sakte ho.

Legal order par haan—hamari legal team check karta hai. Tax authorities ke liye annual financial reports submit karte hain (aggregate numbers, individual names nahi). Pakistan Financial Monitoring Unit ko suspicious activity report dete hain agar required ho. Transparency hum maintain karte hain lekin secrecy bhi.

Session cookies sirf aapke login ko secure rakhte hain—logout hone par delete ho jate hain. Analytics cookies anonymized hote hain aur third-party trackers nahi use karte. JazzCash, Easypaisa, SadaPay aur Raast ka tracking unka responsibility hai—hum forward nahi karte.

Hum privacy policy ko 30 din advance notice de kar update karte hain. Changes aapke email par notification aata hai aur aap accept karna padata hai. Agar aap naye policy se agree nahi karte to account delete kar sakte ho—data wipe ho jata hai.

fz315 app aapka data same encryption se protect karta hai jaise website. App permissions sirf location (optional—payment verification), contacts (nahi mange aslaan) aur camera (nahi use karte) mange. App store par privacy policy dekhne ke liye link hai.